Customer service assistant

Answer, in person or on the phone, enquiries from customers Investigate complaints regarding the services and policies Arrange for refunds, exchange and credit for returned merchandise Receive account payments Take customer inquiries for services and Promote services Investigate complaints and update accounts. Explain the type and cost of services offered Provide information about accounts or files Update accounts, initiate billing and process payments, and receive payment for services. Provide information to customers and the public concerning services, schedules, rates, regulations and policies in response to telephone and in-person enquiries. Application email: resume@canpathways.com